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- 9/11 Memorial & Museum
9/11 Memorial & Museum
An Experience to Remember
Pay your respects to the victims of the 9/11 attacks at the 9/11 Memorial & Museum. Take a moment to quietly reflect at the Memorial’s pools, inscribed with the names of every person who died in the attacks. Examine the history and impact of the events and learn stories of loss and recovery within the Museum.
A quote set in stone inside the 9/11 Memorial Museum.
The remains of a New York City Fire Department Ladder Company 3 truck are on display.
Highlights
01.
Experience a powerful reminder of the loss of life that occurred at the twin reflecting pools, each nearly an acre in size. They feature the largest man-made waterfalls in North America and are inscribed with the names of the nearly 3,000 victims.
02.
See the historic "Survivor's Stairs", a remnant of the staircase through which hundreds escaped with their lives.
03.
Examine the background of the attacks, the story of what happened on 9/11, and the aftermath and continuing implications in the historical exhibition.
The museum commemorates the lives of those who perished on September 11, 2001.
Visit 9/11 Memorial & Museum with CityPASS®
CityPASS® tickets offer multiple great ways to see 9/11 Memorial & Museum. No matter which you choose, you'll save.
Advice for Visitors
Tips
Best Time to Visit
After 12pm is the best time to visit.
To get the full experience, allow about two hours for your visit. If you're short on time, don't miss The Historical Exhibition: September 11, 2001.
Admission is free on Mondays from 5:30-7pm. Tickets are available on the Museum website each Monday beginning at 7am ET and are first-come, first-served.
Visit the About Your Visit and Visitor Guidelines sections of 911memorial.org for helpful information.
Learn more on the CityPASS Blog about what you'll see at the 9/11 Memorial & Museum.
You can make a direct donation to further support the 9/11 Memorial & Museum.
Attraction Features
Amenities
Dining: Museum Cafe
Gift Shops: Museum Store
Accessibility
The Memorial & Museum are both fully accessible. Get information about accessibility.
Parking/Transportation
Get information on parking, transportation and directions.
Offers & Upgrades
10% off Your Purchase
10% off your purchase of $75 or more at the Museum Store.
Guided Tour
Join a staff member on a 60-minute guided tour of the Museum, examining authentic artifacts to understand what happened on 9/11, how people responded in the aftermath of the attacks, and the history and rebuilding of the World Trade Center. Tours are oriented for adult and teenage visitors. Based on availability. All tours are in English. Purchase directly at the Museum either at the Box Office or at the Guided Tour Information Desk (first level, next to the escalators). Price varies.
Contact Information & Hours
- 9/11 Memorial & Museum
- 180 Greenwich St., World Trade Center
- New York, NY 10007
- (212) 266-5211
- 911memorial.org
- Daily: 9am-7pm
Hours may vary; check the schedule when planning your visit.
9/11 Memorial admission is free; the Memorial is open daily 8am-8pm.
Last Museum Entry: 5:30pm
Museum Closed (select Tuesdays): Feb. 24; March 3, 10 & 17; May 5, 12 & 19; Sept. 1 & 8; Nov. 3, 10 & 17
Museum Closed (holidays): Thanksgiving (fourth Thursday of November) and Christmas Day (Dec. 25)
Museum & Memorial Closed (remembrance): The Museum is closed to the public on 9/10 after 3pm and on 9/11. The Memorial is closed to the public until 3pm on 9/11.
Free Visit: Museum admission is free on Mondays from 5:30pm-close. First-come, first-served tickets are available on the Museum website each Monday beginning at 7am ET.
The Memorial features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the original Twin Towers.
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All images courtesy of 9/11 Memorial & Museum