New York City

9/11 Memorial & Museum

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  • Experience a powerful reminder of the loss of life that occurred at the twin reflecting pools, each nearly an acre in size. They feature the largest man-made waterfalls in North America and are inscribed with the names of the nearly 3,000 victims.
  • See the historic "Survivor's Stairs", a remnant of the staircase through which hundreds escaped with their lives.
  • Examine the background of the attacks, the story of what happened on 9/11, and the aftermath and continuing implications in the historical exhibition.
  • Learn about some the individual victims and their stories and see portraits of the nearly 3,000 men, women, and children who were killed in the attacks in the memorial exhibition.
  • Enter the dramatic Foundation Hall, containing the "slurry wall", a surviving retaining wall of the original World Trade Center, as well as the 36-foot-high "Last Column", covered with mementos, memorial inscriptions and missing posters.
Photo Credit: Jin Lee/911 Memorial.


180 Greenwich St., World Trade Center
New York, NY 10007
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Thu-Mon, 10am-5pm
Last Museum entry is at 3:30pm.
Museum admission is free on Mondays from 3:30-5pm.
9/11 Memorial admission is free; the Memorial is open daily 10am-5pm.
The museum is closed to the public on 9/10 after 3pm and on 9/11. The memorial is closed to the public until 3pm on 9/11.

(212) 266-5211


10% off Your Purchase: 10% off your purchase of $75 or more at the Museum Store.

Advice for Visitors



  • Dining: Café
  • Gift Shops: Museum Store

Visitor Safety:

  • 9/11 Memorial & Museum has safety protocols in place to ensure a safe environment for its guests and staff; learn more on their website.

Accessibility: The Memorial & Museum are both fully accessible. Click here for more information.

Parking/Transportation: Click here for information on parking, transportation and directions.

Best Time to Visit: After 2pm is the least-crowded time to visit.