Terms & Conditions

By purchasing, redeeming, and/or using this CityPASS card, mobile or printed ticket, or theme park ticket issued by City Pass, Inc., a Wyoming corporation (the "PRODUCT"), you, on behalf of yourself, any accompanying minor or other person who You are responsible for, and Your heirs and assigns (collectively referred to as "You") agree to the following terms and conditions with City Pass, Inc., its officers, employees, successors and assigns (referred to as "Us", "We" or "Our"):


Each PRODUCT is valid for one-time admission to the attractions included in Your PRODUCT at the time of purchase (an "Attraction") unless otherwise noted on the PRODUCT. Each PRODUCT must be used prior to the expiration date of such PRODUCT or within the stated validity of the PRODUCT. Each PRODUCT cannot be combined with other discounts. Persons over the child age range must purchase an adult PRODUCT. Attractions may deny entry to anyone over the child age range who presents a child PRODUCT. The use of a single PRODUCT to gain admissions by multiple individuals, or other misuse of a PRODUCT, is a criminal offense. You accept responsibility for each PRODUCT that You purchase and consent to Your credit card being charged to remedy any misuse. Any misuse may result in the PRODUCT being confiscated and/or voided without refund. Each PRODUCT is non-transferable.


You are subject to each Attraction's rules, safety protocols, regulations, and terms and conditions as a condition of entry to each Attraction. Attractions may change operating hours, close temporarily, have limited capacity or sell out, modify admission inclusions, or may otherwise change or be discontinued without notice and without liability to CityPASS or the Attractions. Photo identification may be required for entry to an Attraction.

Your entry to an Attraction constitutes consent for each Attraction and CityPASS to use any film, photograph, video, or likeness of PRODUCT bearer for any purpose whatsoever without any payment or other compensation to the PRODUCT bearer.


CityPASS Products (excluding Orlando and Southern California):
We offer a full refund on any unused CityPASS PRODUCT for up to 365 days from the purchase date. A lost or stolen PRODUCT is non-refundable. A partially or fully used PRODUCT is non-refundable. A PRODUCT is considered partially or fully used once reservations have been made at any individual Attraction or an Attraction has been visited.

Theme Park Tickets:
Orlando, Southern California and San Diego theme park tickets are non-refundable and non-transferable. Lost or stolen theme park tickets are non-refundable.


You voluntarily assume all risks and danger of personal injury, exposure to illness, property loss and all other hazards arising from, related to or incidental to Your visit to each Attraction, whether before, during or after Your visit.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting an Attraction you voluntarily assume all risks related to exposure to COVID-19.

We are a tourism marketing company and have no responsibility or control over the operation of any Attraction included in the PRODUCT. By purchasing the PRODUCT, You have agreed that Our liability for any claim, injury, loss, theft, tort, or other dispute or controversy ("Claim") that is directly or indirectly related to Your visit to an Attraction, any travel to or from an Attraction, or Your PRODUCT purchase experience with a third party PRODUCT seller, is limited to a refund of the PRODUCT, regardless of the type of Claim.

By purchasing the PRODUCT, You agree that any Claim by You or Us against the other, arising from or directly or indirectly relating to the PRODUCT shall be resolved exclusively and finally by binding arbitration under the rules and procedures of the American Arbitration Association ("AAA"). The arbitrator may award money or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual Claim. You agree that Claims made and remedies sought as part of a class action, attorney general or other representative action are specifically excluded and prohibited, and instead are subject to arbitration on an individual basis. The laws of the State of Idaho shall govern these terms and conditions of Your purchase, redemption and/or use of this PRODUCT, without giving effect to conflicts of law provisions.

By purchasing this PRODUCT, You agree to waive, and have waived, all rights to pursue or participate in a class or collective action, or other action or claim in a representative capacity, arising from or relating in any way to the PRODUCT, either in any court or in arbitration.