1. Chicago CityPASS
    2. /
  2. 360 CHICAGO Observation Deck

360 CHICAGO Observation Deck

360 CHICAGO, located on the 94th floor of the iconic 875 N. Michigan building (formerly the John Hancock Center), offers unparalleled views of Chicago's skyline, lakefront, and surrounding areas. The observation deck's entrance provides an immersive experience that celebrates the city’s rich history, vibrant neighborhoods, and architectural marvels. On the 94th floor, experience breathtaking views of Lake Michigan, Michigan Avenue, and the Chicago skyline. The 17,000-square-foot observation deck serves as a unique vantage point for photography, relaxation, or discovering more about Chicago’s culture and landmarks.

Chicago CityPASS includes:

General Admission with Fast Pass Entry — Entry includes panoramic views from the observation deck and direct access to the elevator bay. (TILT is not included.)

Chicago C3 includes:

General Admission — Entry includes panoramic views from the observation deck. (TILT Ride is not included.)

Highlights

  1. 01.

    Experience the best views of Chicago from the 94th floor of 875 N. Michigan Ave (formerly the John Hancock).

  2. 02.

    Learn about Chicago's past, present, and future in a fully immersive entrance exhibit.

  3. 03.

    CloudWalk, an open-air terrace 1,000 feet above the city, features floor-to-ceiling artwork by local Chicago artists.

Visit 360 CHICAGO Observation Deck with CityPASS®

CityPASS® tickets offer multiple great ways to see 360 CHICAGO Observation Deck. No matter which you choose, you'll save.

Compare All Chicago Tickets

Advice for Visitors

Tips

Best Time to Visit

June through August, arrive before 11 am to avoid crowds.

To get the full experience, allow at least one hour for your visit. Be prepared for a short wait to enter and exit the observation deck during peak times.

Plan your visit with helpful information from 360 CHICAGO.

To enjoy sunset views, check sunrisesunset.com for daily sunset times.

Visit CloudBar to enjoy a Chicago-themed beverage and locally made snacks.

Learn more on the CityPASS Blog about what you'll see at 360 CHICAGO.

Attraction Features

Amenities

Dining: CloudBar

Gift Shops: Gift shops are located on the 94th floor and on the concourse level at the exit.

Accessibility

All entrances are accessible; the Delaware Place entrance has direct elevator access. Accessible and parent-friendly restrooms on concourse and observatory levels. Get more information about accessibility.

Parking/Transportation

Get more information on parking, transportation and directions.

Offers & Upgrades

$1 Off TILT

See Chicago from a whole new angle! CityPASS guests receive $1 off TILT (subject to availability). Tickets can be purchased at the attraction.

$3 off General Admission

Chicago CityPASS includes option attractions that allow you to choose which attractions to visit. To visit extra attractions at a savings, you can take advantage of this exclusive discount for CityPASS ticket holders. Discount good on full price tickets only.

Contact Information & Hours

  • 360 CHICAGO Observation Deck
  • John Hancock Center
  • 875 North Michigan Avenue
  • Chicago, IL 60611
  • Daily, 9am-11pm

Seasonal hours may apply; please check website for current information. Last entry is 60 minutes before close.

Closed Thanksgiving and Christmas Day. Last entry at 4pm on New Year's Eve.

Read reviews from CityPASS® travelers.

Chicago CityPASS
Vacationing with a family of 5
We have purchased CityPASS now for three cities: Southern California, New York and now Chicago. We have a family of 5 and this makes planning so easy and affordable!! Not to mention not standing in line for tickets!!!
Chicago CityPASS
The CityPASS was the perfect way to plan our stay in Chicago. I was able to show my daughter my favorite places in Chicago, and a few others as well. The CityPASS provided a better price, and skipping to the front of the line was like icing on the cake!.
Wonderful week in Chicago!
After doing much research about CityPASS and other group admission passes of the like, I knew I had to get the CityPASS. Chicago CityPASS gets you into 5 of the top sightseeing places - with an upgraded admission!
Great Price
My family came to visit us from Colombia. It was their first time in the states and I wanted to make sure their first vacation was more than what they expected it to be. When I came across the Chicago CityPASS online I knew it was just what I needed to make their trip memorable.
CityPASS Saved My Vacation and Marriage
We used Chicago CityPASS recently and it was a not only a vacation saver but a marriage saver. My husband and I would typically argue about which way to go and what to do next. The CityPASS was easy to use and offered detailed information as well as discounts.
Chicago CityPASS is rated 4.7 out of 5 by 14475.
Rated 5 out of 5 by from great experience I took a group of exchange students to Chicago for Spring Break. THe pass made it affordable with a variety of options. Lines were shorter and the staff wads helpful. I would but a pass in the future.
Date published: 2026-03-27
Rated 5 out of 5 by from Well designed app Reservations using the app were exactly what I needed. Grandson and I had 5 excellent venues.
Date published: 2026-03-26
Rated 5 out of 5 by from The best experiences in Chicago! Me and my partner bought CityPASS tickets when we visited Chicago and it was so worth it, both in experience and cost ($144 each). The 5 attractions we did during the 9 days were the Shedd Aquarium, Alder Planetarium, Riverboat tour, Skydeck & Field Museum (there were more attractions to choose from). It was also easy to make reservations for the attractions, most times during the day were available! Highly recommended for those who want to explore Chicago and also want more structure in their trip!
Date published: 2026-03-25
Rated 3 out of 5 by from Frustrated and Upset For the most part, this is an excellent tool to see whatever city that you may be in, but if you are turned away and are refused to be able to enter an attraction, good luck with getting in contact with someone because the customer service is absolutely terrible. When you try to go through the refund process due to not being able to attend through not fault of our own, it’s only through email and it is a horrible experience.
Date published: 2026-03-24
Rated 3 out of 5 by from Not easy to modify reservations This CityPASS made our 5-day family trip very affordable, but there are some areas that could be improved. Many attractions require advance reservations, which can be made easily through the app. However, it’s not easy to modify reservations in the app, and we had to call customer service each time to make changes. We were told there have been frequent system issues, but I hope this can be addressed as soon as possible.
Date published: 2026-03-24
  • y_2026, m_3, d_31, h_9
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.43
  • cp_1, bvpage1
  • co_hasreviews, tv_59, tr_14416
  • loc_en_US, sid_chicago, prod, sort_[SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_city-pass
Hide reviews.

Get inspired. #citypass

Plan your visit.

The My CityPASS® app has all of the details you need for a great experience, including reservation and entry information, attraction details, maps, and extra offers and discounts from our partners.

All images courtesy of 360 CHICAGO / Attraction video may show upgraded experiences.