Do I need to choose the attractions before I purchase? You can decide which attractions to visit after purchasing, but we suggest making advance reservations where possible once you receive your CityPASS® tickets.
How will I receive my tickets? When you purchase from citypass.com, you’ll receive an email shortly afterward with a ticket for each individual in your party. You can print the email if you prefer a hard copy. CityPASS® admission cards are available at some attractions.
When can I use my tickets? The validity period is 9 consecutive days starting with and including the first day you visit an attraction. You can start using your tickets as soon as you receive your ticket email or anytime within a year from date of purchase.
What do I need to show to enter an attraction? Depending on the attraction, you will either present your CityPASS® tickets, your attraction reservation, or both.
Do I need to visit attractions in a specific order? You can visit attractions in any order you would like.
Can I visit more than one attraction in a day? There is no limit to how many attractions you can visit in a day.
Can I visit the attractions more than once? Tickets are valid for one-time admission to each attraction unless otherwise noted in each attraction’s admission details.
Can we split up and visit different attractions? The travelers in your party can visit different attractions. If any of the attractions require reservations, please contact our Customer Care team prior to making reservations for part of your travel party.
Do CityPASS® tickets include parking? No. Please check individual attraction websites to find parking information.
What if I need help? You can reach us or search more frequently asked questions in our Help Center if you need assistance.
Do CityPASS® tickets provide any other discounts at attractions? When CityPASS® tickets include a choice of attractions, attractions may offer admission discounts so you can visit additional attractions at a savings.