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One ticket booklet that saves 52% on Fast Pass admission to
360 CHICAGO (formerly John Hancock Observatory) and 4 other must-see Chicago attractions

Learn more about
Chicago CityPASS

Open Air Skywalk

Chicago's only open air skywalk is 94 stories above the Magnificent Mile.


Sunset Views

Open daily until 11pm offering vistas of Lake Michigan, the North Shore and all the way south to Indiana.


New Mobile Voucher Option

Now available only in Chicago, present your voucher on your mobile device at the first attraction you visit to receive your CityPASS ticket booklets.

(Mobile voucher redemption not currently available at Adler Planetarium or Museum of Science and Industry.)

Chicago CityPASS
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  Adult ages 12+ $197.95 $96
  Child ages 3–11 $165.90 $79

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Adult ages 12+
 Reg: $197.95 Save 52%
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Child ages 3–11
 Reg: $165.90 Save 52%
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(Formerly John Hancock Observatory)

Express entry and exit to Chicago’s best views of the skyline, beaches and lakefront. One of the fastest elevators in North America will speed you 94 floors straight up. While there, explore sweeping views of four states and learn more about the history and character of Chicago using interactive technologies, translated into 7 languages.

CityPASS Admission

Fast Pass admission to Chicago’s best views

John Hancock Center
875 North Michigan Avenue
Chicago, IL 60611

(312) 654-2892


Open daily, 9am-11pm

Seasonal hours may apply; please check website for current information. Last entry is granted 30 minutes before close.


  • 360-degree views of Lake Michigan, the North Shore, downtown Chicago, and south to Indiana
  • Interactive technology in 7 different languages
  • 1,000 feet above The Magnificent Mile®
  • Audio Tour $2.50 with CityPASS
  • TILT: The thrilling attraction that shows you Chicago from a whole new angle (available as an upgrade for CityPASS holders)

CityPASS Entry

Present CityPASS booklet at observatory lobby on the ground level. Exchange printed/mobile voucher for CityPASS booklet at the Lower Level Ticketing Desk, then proceed to Fast Pass Lane.

Upgrades for CityPASS Holders

TILT: See Chicago from a whole new angle! TILT is open each day from 9-11pm; ticket sales end at 10:30pm. Each TILT experience is $7 per person. Participants must be at least 42 inches tall. Tickets available at TILT desk on 94th floor.

Advice for Visitors

  • Arrive first thing in the morning for the quickest trip to the top.
  • Tuesdays and Wednesdays are the least-crowded.
  • Go to sunrisesunset.com for the Chicago daily sunset times.
  • Show your CityPASS at Lavazza Espression café for $1 off a purchase of $5 or more.
  • Get 10% off any one purchase greater than $25 at our cafe or souvenir shops; see coupon in booklet for details.

On-site Services

Parking: Garage entrances off Chestnut (westbound) and Delaware (eastbound), $25-$27. Validate your parking ticket at the observatory for a $5 discount.

Dining: Light fare in Lavazza Espression café. CityPASS holders enjoy $1 off a purchase of $5 or more.

Accessibility: All entrances accessible; Delaware Street entrance has direct elevator access. Disabled and parent-friendly restrooms on concourse and observatory levels.

Self-Guide: Audio Tour $2.50 for CityPASS holders; adult and child versions available. Written transcript available.

Gift Shop: Two gift shops, one on the concourse level and one on the 94th floor.

Getting There

CTA trains: Get off at the Chicago Red line stop. Head East to Michigan Avenue and then two blocks north. Enter at lower level concourse off of Michigan Avenue.

CTA buses: Take the 146, 147 and 151 to Michigan Avenue and Delaware place.

Group Requirements

Groups of 15 or more: Call (312) 654-5019.

Plan Your Visit to Chicago - Use our collection of Chicago tourist attraction and city resources - including transportation and attraction information, maps and more - to better plan your CityPASS trip.

CityPASS can be purchased online or at any of our participating Chicago attractions.

Customer Care

US & Canada:
(888) 330-5008 (toll free)
Direct: +1 (208) 787-4300
UK:  (0)20 3287 8369
Mexico:  55 4169 2589
Australia:  (0)2 8005 5729

7 Days a Week
9am-7pm Eastern Time
Translations Available
Holiday Hours

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