Toronto
Zoo

Toronto Zoo Details

What is CityPASS?

• Toronto CityPASS includes one-time admission to 5 of Toronto’s most famous attractions.
• CityPASS ticket booklets are valid for nine days beginning with the first day of use. Booklets include detailed attraction information, hours, location, insider tips and a map.
• With your CityPASS booklet in hand, you’ll skip most ticket lines.
• CityPASS is available as a shipped booklet or convenient e-ticket.
• Look inside a CityPASS booklet

How do you use CityPASS?

• Exchange your e-ticket for a Toronto CityPASS booklet at the first attraction you visit. (If you already have your CityPASS booklet in hand, you'll skip this step.)
• Present your booklet at each attraction for admission.
• Each attraction will tear out or scan their ticket. Please do not pull a ticket from the booklet or it will be invalid.
• An Option Ticket allows you to choose admission to one of the two attractions offered.

What’s included with CityPASS?

CityPASS includes admission to 5 Toronto attractions:

• 1

  CN Tower

  Admission includes Look Out level (1,136 ft./346m.), Glass Floor level and choice of attraction: 3-D film or motion theatre ride. more

• 2

  Royal Ontario Museum

  General Admission to Canada’s largest museum of world cultures and natural history. more

• 3

  Casa Loma

  Castle admission including multimedia guide and Pellatt film. more

• 4

  Toronto Zoo

  General admission to five indoor pavilions and outdoor trails that highlight over 500 animal residents of the zoo. more

• 5

  Ontario Science Centre

  General Admission to Canada’s leading science center including the Weston Family Innovation Centre for teens and young-adults, and KidSpark for age 8 and under. more

How to Buy

Buy now and, at checkout, you'll choose to either print an e-ticket or to have CityPASS booklets shipped to you. For payment, we accept Visa, Master Card, American Express, Discover or PayPal.

Print e-ticket

Print your e-ticket at time of purchase or later by accessing the e‑ticket attached to your e-mailed order receipt. All e-tickets must be printed. An on-screen view of your e-ticket, using your mobile device, will NOT be accepted at the attractions. Once printed, you take the pre-paid e‑ticket to the first attraction you plan to visit and exchange it for a CityPASS booklet, which contains entrance tickets to all the attractions. Exchange locations at each attraction are printed right on the e‑ticket. Exchange e-tickets within 6 months of purchase. Your CityPASS booklet's 9-day validity period will begin the day you visit the first attraction.

Ship Booklets

Having a CityPASS booklet in hand can often save you time by skipping ticket lines. We ship booklets to the continental U.S., Alaska or Hawaii, and Canada using UPS. Additionally, we ship to United Kingdom using Royal Mail. Shipping costs vary by delivery type selected. You'll be shown the estimated delivery date for each shipping type during checkout. For Southern California CityPASS orders only, someone is required to sign for UPS package upon delivery.

Buy at an Attraction

Toronto CityPASS is available for sale at all Toronto CityPASS attractions for the same low price.

Price Details

Compare the cost of separate admission to each attraction to what you'd pay with CityPASS:

Skip Most Ticket Lines

Often, CityPASS booklet holders can skip main ticket lines. Below, find details about how to enter each attraction as quickly as possible. Keep in mind that some lines, such as security checkpoints, are unavoidable. You may encounter a line when you exchange a CityPASS e-ticket for a CityPASS booklet at the first attraction you visit.

FAQs

Find answers to questions most frequently asked about Toronto CityPASS below. Click on the questions to show or hide answers.

1. How do I know if Toronto CityPASS is a good deal for me?

   You'd get your money's worth even if you only visited three attractions. We invite you to see for yourself. Price Details displays CityPASS prices right next to full attraction admission prices and the extras you get with CityPASS. You can tell at a glance if the price and value are right for you — even if you don't visit every attraction.

2. When does the 9 day validity period begin?

   If you purchase today, you may begin using your booklet any day from now until February 28, 2013. Exchange e‑tickets for your CityPASS booklet within 6 months from date-of-purchase.

   Toronto CityPASS tickets are valid for one-time use within nine consecutive calendar days. The first attraction you visit stamps or scans your booklet to activate the booklet's nine-day validity period. For example, if you visit the CN Tower on Monday, you have the rest of that day, plus the following eight days to use the other four tickets in your booklet.

3. Are there ever any blackout dates for using CityPASS?

   No, there are no black-out dates associated with using CityPASS. You're welcome use your CityPASS anytime within regular attraction operating hours. Please note that some attractions may periodically close all or a portion of their attraction for private events or due to weather conditions. We recommend contacting the attractions directly to verify availability during your travel dates.

4. What do I do if my child is younger than the CityPASS child ticket price range?

   Toronto child booklets are priced for ages 4-12. Children under age 4 may be eligible for free or discounted admission at some attractions, however, you are often required to stand in line with them to secure a free child’s ticket. You may save money, but you will spend time in ticket lines.

   See Price Details to decide whether CityPASS is a good choice for your child. Your family’s vacation experience may be improved by zipping past main ticket lines to the CityPASS entrance — even if it costs you a few extra dollars.

5. What is an e‑ticket and how do I use it?

   An e‑ticket (electronic ticket) is a one-page paper voucher that you print at the time of purchase or later by accessing the e‑ticket attached to your e-mailed order receipt. All e-tickets must be printed; attractions will not accept an on-screen view of your e-ticket, using your mobile device. (At check out, you also have the option to have actual booklets shipped to you by UPS.)

   Once printed, you take the pre-paid e‑ticket to the first attraction you plan to visit and exchange it for a CityPASS booklet which contains entrance tickets to all the attractions. Exchange locations at each attraction are printed on the e‑ticket. Keep in mind that you may encounter a ticket line when exchanging your e‑ticket.

6. Do I skip every line with Toronto CityPASS?

   The Skip the Lines tab tells you how to enter each attraction with a CityPASS booklet in hand and with an e-ticket to — if possible — avoid the main ticket line. We've also printed brief instructions on each ticket in your booklet to remind you where to go. Also, each attraction displays signs indicating where CityPASS ticket holders go to present their ticket booklets to avoid most entrance ticket lines. Keep in mind that these are the most-popular attractions in Toronto and there may be lines in summer, on weekends and holidays.

7. How do I know when attractions open/close and where I should start?

   Planning is easier when you see all the attractions' locations and hours in one place. Click on Attraction Details to find the Location & Hours tab and more attraction information tabs designed to help you plan your trip.

8. How do I buy a CityPASS if I live outside the U.S., Canada or U.K.?

   International buyers will find the print-at-home e‑ticket purchase their most efficient solution. If you prefer to wait until arrival, you will find booklets available for the same low price at every participating CityPASS attraction.

9. Is it safe to buy a CityPASS from private sellers on Ebay, Craig's List or other similar entities?

   CityPASS does not endorse or support the purchase of CityPASS products from eBay, Craig’s List or directly from any individual. In the event that you purchase stolen or invalid CityPASS products, CityPASS will be unable to offer any compensation

10. How does shipping work for citypass.com orders?

    We ship to continental U.S., Alaska, Hawaii, and Canada via UPS. Orders placed prior to 12:01 p.m. MT, Mon-Fri will be shipped the same day. All other orders will ship the next day; orders received Fri afternoon, Sat, Sun or legal holidays will ship the next business day. Someone is required to sign for UPS package upon delivery. The following rates apply for shipment of 1-15 booklets:

    UPS 3-Day Select (Continental U.S.)	$12.40
    UPS 2nd Day Air (Continental U.S.)	$13.25
    Next Day Air Saver (Continental U.S.)	$15.25
    Next Day Air (Continental U.S.)	$16.00
    UPS 3-Day Select (Hawaii)	$31.00
    UPS 2nd Day Air (Alaska)	$23.00
    UPS Standard Ground (Canada)	$21.00
    UPS WorldWide Express (Canada)	$29.50

    United Kingdom (U.K.) orders are fulfilled within the U.K. and are sent via Royal Mail. Orders placed prior to 11 a.m., Mon-Fri will ship that same day. All other orders will ship the next day; orders received on Fri, Sat, and Sun will ship on Mon, save for bank holidays. Note: Royal Mail will deliver to post boxes; signatures may be required for residential or commercial delivery. The following rates apply for a U.K. shipment of 1-15 booklets:

    Royal Mail (U.K)

    $13.00

    All Other Shipping Destinations: Shipping to other destinations is not presently offered. You may purchase an e-ticket online now, print it, and exchange it for a booklet at the first participating CityPASS attraction you visit. If you prefer, wait until you arrive in the city to purchase. You will pay the same low price when you buy at any participating CityPASS attraction.

11. How long does it take to receive a CityPASS by UPS? Can I track it?

    You will select UPS shipping when you purchase CityPASS online, with options for delivery timing. An expected date of arrival is provided for each shipping method. By end-of-day (or first business day after weekend orders), you will receive an e-mail from UPS with a tracking number.

12. Will you ship CityPASS booklets to a hotel?

    CityPASS booklets purchased online in advance of travel may be directed to home, office or hotel addresses in the U.S. or Canada. We recommend that you alert the hotel to your expected delivery when you confirm your reservation.

13. Can I substitute or subtract an attraction ticket?

    CityPASS is a well-researched collection of the most popular and loved attractions in Toronto and the attraction line-up may not be altered. You'll save money with CityPASS even if you only visit three attractions. We invite you to see for yourself Price Details.

14. What is your return policy?

    CityPASS offers a full refund, within 365 days from date of purchase from citypass.com, on unused CityPASS booklets with all tickets attached or e–tickets that have not been redeemed.

    Partially- or fully-used CityPASS booklets are non-refundable. No refunds or exchanges will be provided for any portion of an activated CityPASS booklet.

15. When does my CityPASS expire?

    E-ticket: Exchange e-tickets for your CityPASS booklet within 6 months of purchase.

    Booklet: If you have a previously-purchased CityPASS booklet, look at the inside cover to find the expiration date of your booklet. Purchase today and begin using your booklet any day from now until February 28, 2013.

16. What do I do if my CityPASS is lost or stolen?

    Think of a CityPASS booklet like cash in your pocket. If lost or stolen, no refund or replacement is possible.

17. What about discounts for seniors, military, students or groups?

    CityPASS is already a deeply discounted collection of tickets, with significant savings for all ages and interests. In fact, CityPASS is more attractively priced than A.A.R.P. or other comparable offers. Further discounts are not available.

TTC — Toronto Transit Commission

Toronto Transit Commission is available every day. On weekdays and Saturdays, trains run every few minutes from 6 a.m. until 1:30 a.m. On Sundays, trains run from about 9 a.m. to 1:30 a.m. Most buses and streetcars start weekdays at 5 a.m., and run until 1:30 a.m.; reduced weekend service. Buses and streetcars are equipped with route and destination information signs. Schedule information is posted at most major route intersections.

Blue Night Network supplies late-night service. Buses and streetcars run on most major routes (transit stops are marked with a reflective blue band) from 1:30 a.m. to 5:00 a.m. Service operates every 30 minutes or less.

Single cash fare: adult $3 CAD; senior/student $2 CAD; child (3-12) $ .75 CAD.

More information: Call 416-393-INFO or go to www.ttc.ca

A TTC Day Pass provides unlimited one-day travel, valid from start of service until 5:30 p.m. the next day. A Day Pass can be purchased for a single rider any day of the week. On weekends and holidays, Day Passes are available to accommodate couples, families, and small groups.

The Toronto CityPASS booklet contains an informative advertisement for the TTC Day Pass. It is not a coupon valid for transportation. Buy a TTC Day Pass at any collector booth within any subway station.

For prices and more information: Call 416-393-INFO or go to www.ttc.ca