San Antonio CityPASS is rated
4.6 out of
5 by
155.
Rated 1 out of
5
by
Ornella Jiménez from
Most horrible experience at go rio at the riverwal
I’m writing to formally report an unacceptable and discriminatory experience that my family and I suffered on one of your partner attractions — Go Rio Cruises in San Antonio, TX — on July 16, 2025.
We purchased the tour through CityPASS for a total of $580. From the start of the experience, the tour guide treated us with unjustified hostility. He repeatedly ordered us to change seats aggressively and raised his voice at my children. At one point, my 5-year-old son was told to “be quiet” in a very inappropriate and aggressive manner.
When one of my teenage nephews stood up momentarily — due to a language barrier, not rebellion — the guide reacted by exaggerating the incident and physically pushed him off the boat, separating him from the rest of the family. Eventually, we were all forced to disembark prematurely, before the tour ended. This was humiliating, discriminatory, and absolutely unacceptable.
We ask that CityPASS investigate this incident, remove this experience from its offerings until proper staff training is implemented, and issue us a full refund. I have witnesses, images, and am already taking further legal steps.
I trusted CityPASS to provide family-friendly, respectful experiences. This was the exact opposite
Date published: 2025-07-17
Rated 4 out of
5
by
TravelBug from
Great deal
We chose to purchase CityPASS because it saved us money. We were able miniseries it for 4 attractions we planned on doing anyway. Very convenient and easy to use.
Date published: 2025-07-12
Rated 5 out of
5
by
Tammy from
Awesome!
It was a great deal. Enjoyed ask the places we visited.
So worth the money.
Date published: 2025-07-08
Rated 5 out of
5
by
Once in a While from
Great experience
CityPass really helped to organize and get the most out of visiting sites in San Antonio.
Date published: 2025-07-03
Rated 5 out of
5
by
Alejandra from
Awesome experience
I bought tickets CityPASS and it was awesome because we could to visit places famous and we enjoyed the complete experience. Thanks!
Date published: 2025-07-01
Rated 5 out of
5
by
YellowRoze25 from
CityPass Can’t Be Beat!
We truly enjoyed using the CityPass options offered during our visit to San Antonio!
Date published: 2025-06-20
Rated 5 out of
5
by
TheFamBand from
San Antonio was a blast!
We had so much fun with the CityPASS and thought all the options were great. It was a good value and saved us money on the things we wanted to do. I’d definitely recommend it!
Date published: 2025-06-07
Rated 5 out of
5
by
Jencub from
Easy to use
It made everything so easy! Very convenient to use!
Date published: 2025-05-29
Rated 5 out of
5
by
Satisfied from
Girls trip
I bought the pass to see some of the top attractions in San Antonio. It was very easy to use.
Date published: 2025-05-23
Rated 5 out of
5
by
Dani from
Saved us some money
We arrived at the San Antonio zoo and saw a sandwich board advertising CityPASS. We were planning to visit the other tourist spots so we bought the pass. Used the QR code at the Zoo, GoRio river cruise, San Antonio Museum of Art, and Tower of the Americas. The CityPASS did save us money vs buying everything individually. Do it!
Date published: 2025-05-19