The
Hollywood Museum

The Hollywood Museum Details

What is CityPASS?

• Hollywood CityPASS includes one-time admission to 4 of Hollywood’s most famous attractions.
• CityPASS Winter Special scratches the usual “valid 9 days” to extend the period a Hollywood booklet can be used. Start using your booklet on or after Dec. 15, 2011 and you’ll have until Feb. 29, 2012 to enjoy each ticket in your booklet once.
• With your CityPASS booklet in hand, you’ll skip most ticket lines.
• CityPASS is available as a shipped booklet or convenient e-ticket.
• Look inside a CityPASS booklet

How do you use CityPASS?

• Exchange your e-ticket for a Hollywood CityPASS booklet at the first attraction you visit. (If you already have your CityPASS booklet in hand, you'll skip this step.)
• Present your booklet at each attraction for admission.
• Each attraction will tear out or scan their ticket. Please do not pull a ticket from the booklet or it will be invalid.
• An Option Ticket allows you to choose admission to one of the two attractions offered.

What’s included with CityPASS?

CityPASS includes admission to 4 Hollywood attractions:

• 1

  Starline Tours of Hollywood

  A two-hour Narrated Movie Stars' Homes Tour aboard an air-conditioned mini-bus. more

• 2

  Madame Tussauds Hollywood

  General admission to the world-class wax museum where you can mingle with the hottest celebrities. more

• 3

  Red Line Tours Hollywood Behind-the-Scenes

  A 75-minute guided walking tour with Audio Live wireless headset that takes you inside Hollywood landmarks. more

• OPTION TICKET:
• 4

  Kodak THEATRE Guided Tour

  A 30-minute guided tour of the historical theater that’s home to the Academy Awards Ceremonies. more
• 4

  The Hollywood Museum

  General admission to four floors of exhibits housed in the historic Max Factor Building. more

How to Buy

Buy now and, at checkout, you'll choose to either print an e-ticket or to have CityPASS booklets shipped to you. For payment, we accept Visa, Master Card, American Express, Discover or PayPal.

Print e-ticket

Print your e-ticket at time of purchase or later by accessing the e‑ticket attached to your e-mailed order receipt. All e-tickets must be printed. An on-screen view of your e-ticket, using your mobile device, will NOT be accepted at the attractions. Once printed, you take the pre-paid e‑ticket to the first attraction you plan to visit and exchange it for a CityPASS booklet, which contains entrance tickets to all the attractions. Exchange locations at each attraction are printed right on the e‑ticket. Exchange e-tickets within 6 months of purchase. Your CityPASS booklet's 9-day validity period will begin the day you visit the first attraction.

Ship Booklets

Having a CityPASS booklet in hand can often save you time by skipping ticket lines. We ship booklets to the continental U.S., Alaska or Hawaii, and Canada using UPS. Additionally, we ship to United Kingdom using Royal Mail. Shipping costs vary by delivery type selected. You'll be shown the estimated delivery date for each shipping type during checkout. For Southern California CityPASS orders only, someone is required to sign for UPS package upon delivery.

Buy at an Attraction

Hollywood CityPASS is available for sale at all Hollywood CityPASS attractions for the same low price.

Price Details

Compare the cost of separate admission to each attraction to what you'd pay with CityPASS:

Skip Most Ticket Lines

Often, CityPASS booklet holders can skip main ticket lines. Below, find details about how to enter each attraction as quickly as possible. Keep in mind that some lines, such as security checkpoints, are unavoidable. You may encounter a line when you exchange a CityPASS e-ticket for a CityPASS booklet at the first attraction you visit.

FAQs

Find answers to questions most frequently asked about Hollywood CityPASS below. Click on the questions to show or hide answers.

1. How do I know if Hollywood CityPASS is a good deal for me?

   You'd get your money's worth even if you only visited three attractions. We invite you to see for yourself. Price Details displays CityPASS prices right next to full attraction admission prices and the extras you get with CityPASS. You can tell at a glance if the price and value are right for you — even if you don't visit every attraction.

2. when does the 9 day validity period begin?

   If you purchase today, you may begin using your booklet any day from now until February 28, 2013. Exchange e‑tickets for your CityPASS booklet within 6 months from date-of-purchase.

   Hollywood CityPASS tickets are valid for one-time use within nine consecutive calendar days. The first attraction you visit stamps or scans your booklet to activate the booklet's nine-day validity period. For example, if you visit the Madame Tussauds on Monday, you have the rest of that day, plus the following eight days to use the other three tickets in your booklet.

   CityPASS Winter Special scratches “valid 9 days” to extend the period a Hollywood booklet can be used. Start using your booklet on or after December 15, 2011 and you’ll have until February 29, 2012 to enjoy each ticket in your booklet once. For travel starting February 21, 2011 or later, the normal 9-day validity period will apply.

3. Are there ever any blackout dates for using CityPASS?

   No, there are no black-out dates associated with using CityPASS. You're welcome use your CityPASS anytime within regular attraction operating hours. Please note that some attractions may periodically close all or a portion of their attraction for private events or due to weather conditions. We recommend contacting the attractions directly to verify availability during your travel dates.

4. What is an option ticket?

   Hollywood CityPASS includes one option ticket that gives you the choice to visit either Kodak Theater Guided Tour OR The Hollywood Museum. No need to decide between them now – choose when you get there.

   Don't miss this - your booklet contains a coupon for a special CityPASS savings to use at the attraction you don't visit using your option ticket.

5. What do I do if my child is younger than the CityPASS child ticket price range?

   Hollywood child booklets are priced for ages 3-11. Children under age 3 may be eligible for free or discounted admission at some attractions, however, you are often required to stand in line with them to secure a free child’s ticket. You may save money, but you will spend time in ticket lines.

   See Price Details to decide whether CityPASS is a good choice for your child. Your family’s vacation experience may be improved by zipping past main ticket lines to the CityPASS entrance — even if it costs you a few extra dollars.

6. What is an e‑ticket and how do I use it?

   An e‑ticket (electronic ticket) is a one-page paper voucher that you print at the time of purchase or later by accessing the e‑ticket attached to your e-mailed order receipt. All e-tickets must be printed; attractions will not accept an on-screen view of your e-ticket, using your mobile device. (At check out, you also have the option to have actual booklets shipped to you by UPS.)

   Once printed, you take the pre-paid e‑ticket to the first attraction you plan to visit and exchange it for a CityPASS booklet which contains entrance tickets to all the attractions. Exchange locations at each attraction are printed on the e‑ticket. Keep in mind that you may encounter a ticket line when exchanging your e‑ticket.

7. Do I skip every line with Hollywood CityPASS?

   The Skip the Lines tab tells you how to enter each attraction with a CityPASS booklet in hand and with an e-ticket to — if possible — avoid the main ticket line. We've also printed brief instructions on each ticket in your booklet to remind you where to go. Also, each attraction displays signs indicating where CityPASS ticket holders go to present their ticket booklets to avoid most entrance ticket lines. Keep in mind that these are the most-popular attractions in Hollywood and there may be lines in summer, on weekends and holidays.

8. How do I know when attractions open/close and where I should start?

   Planning is easier when you see all the attractions' locations and hours in one place. Click on Attraction Details to find the Location & Hours tab and more attraction information tabs designed to help you plan your trip.

9. How do I buy a CityPASS if I live outside the U.S., Canada or U.K.?

   International buyers will find the print-at-home e‑ticket purchase their most efficient solution. If you prefer to wait until arrival, you will find booklets available for the same low price at every participating CityPASS attraction.

10. Is it safe to buy a CityPASS from private sellers on Ebay, Craig's List or other similar entities?

    CityPASS does not endorse or support the purchase of CityPASS products from eBay, Craig’s List or directly from any individual. In the event that you purchase stolen or invalid CityPASS products, CityPASS will be unable to offer any compensation

11. How does shipping work for citypass.com orders?

    We ship to continental U.S., Alaska, Hawaii, and Canada via UPS. Orders placed prior to 12:01 p.m. MT, Mon-Fri will be shipped the same day. All other orders will ship the next day; orders received Fri afternoon, Sat, Sun or legal holidays will ship the next business day. Someone is required to sign for UPS package upon delivery. The following rates apply for shipment of 1-15 booklets:

    UPS 3-Day Select (Continental U.S.)	$12.40
    UPS 2nd Day Air (Continental U.S.)	$13.25
    Next Day Air Saver (Continental U.S.)	$15.25
    Next Day Air (Continental U.S.)	$16.00
    UPS 3-Day Select (Hawaii)	$31.00
    UPS 2nd Day Air (Alaska)	$23.00
    UPS Standard Ground (Canada)	$21.00
    UPS WorldWide Express (Canada)	$29.50

    United Kingdom (U.K.) orders are fulfilled within the U.K. and are sent via Royal Mail. Orders placed prior to 11 a.m., Mon-Fri will ship that same day. All other orders will ship the next day; orders received on Fri, Sat, and Sun will ship on Mon, save for bank holidays. Note: Royal Mail will deliver to post boxes; signatures may be required for residential or commercial delivery. The following rates apply for a U.K. shipment of 1-15 booklets:

    Royal Mail (U.K)

    $13.00

    All Other Shipping Destinations: Shipping to other destinations is not presently offered. You may purchase an e-ticket online now, print it, and exchange it for a booklet at the first participating CityPASS attraction you visit. If you prefer, wait until you arrive in the city to purchase. You will pay the same low price when you buy at any participating CityPASS attraction.

12. How long does it take to receive a CityPASS by UPS? Can I track it?

    You will select UPS shipping when you purchase CityPASS online, with options for delivery timing. An expected date of arrival is provided for each shipping method. By end-of-day (or first business day after weekend orders), you will receive an e-mail from UPS with a tracking number.

13. Will you ship CityPASS booklets to a hotel?

    CityPASS booklets purchased online in advance of travel may be directed to home, office or hotel addresses in the U.S. or Canada. We recommend that you alert the hotel to your expected delivery when you confirm your reservation.

14. Can I substitute or subtract an attraction ticket?

    CityPASS is a well-researched collection of the most popular and loved attractions in Atlanta and the attraction line-up may not be altered. You'll save money with CityPASS even if you only visit three attractions. We invite you to see for yourself Price Details.

15. What is your return policy?

    CityPASS offers a full refund, within 365 days from date of purchase from citypass.com, on unused CityPASS booklets with all tickets attached or e–tickets that have not been redeemed.

    Partially- or fully-used CityPASS booklets are non-refundable. No refunds or exchanges will be provided for any portion of an activated CityPASS booklet.

16. When does my CityPASS expire?

    E-ticket: Exchange e-tickets for your CityPASS booklet within 6 months of purchase.

    Booklet: If you have a previously-purchased CityPASS booklet, look at the inside cover to find the expiration date of your booklet. Purchase today and begin using your booklet any day from now until February 28, 2013.

17. What do I do if my CityPASS is lost or stolen?

    Think of a CityPASS booklet like cash in your pocket. If lost or stolen, no refund or replacement is possible.

18. What about discounts for seniors, military, students or groups?

    CityPASS is already a deeply discounted collection of tickets, with significant savings for all ages and interests. In fact, CityPASS is more attractively priced than A.A.R.P. or other comparable offers. Further discounts are not available.

Metro — Los Angeles Public Transportation

With more than 200 Bus lines and four Rail lines, Metro can take you just about anywhere in Los Angeles County. All Hollywood CityPASS attractions are located within walking distance of Hollywood and Highland Station – accessed by Metro Rail line 750 and Metro Bus lines: 96, 150, 152, 166, 240.

Cash Fare: $1.25     Day Pass: $5     Weekly Pass: $17 (valid Sunday through Saturday)

For more information and customized bus & rail itineraries, call 1-800-COMMUTE or visit www.metro.net.

Enjoy these great deals and offers from CityPASS attractions and other trusted partners. Provided to you by CityPASS. No purchase necessary.

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