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Have a question? Need more information? Click Here for answers to the most Frequently Asked Questions. If you have questions regarding your online order, please contact us.

General information
Customer service
Brochure requests
(Representative available during
business hours)		 info@citypass.com
27 Arrow Root Lane
Victor, ID 83455
Phone: (208) 787-4300
Toll free (U.S. & Canada):
(888) 330‑5008
7 Days a Week: Mon-Fri 8 a.m.-6 p.m., Sat-Sun 8 a.m.-2 p.m. MT
Fax: (208) 787-4306
Web site comments Webmaster e-mail
Have you noticed something on citypass.com that you'd like to bring to the attention of our Webmaster? Your comments and concerns regarding citypass.com are important to us.
Public relations
(Media relations, media requests)		 Deborah Wakefield
Media Room

Phone: (503) 292-4418
Mon-Fri: 8 a.m.-5 p.m. PT
Group sales
Group Sales Info
Tour operator sales Annie Allen
Tour Operator Sales
annie@citypass.com
27 Arrow Root Lane
Victor, ID 83455
Phone: (208) 787-4300 x107
Toll free (U.S. & Canada):
(888) 330-5008 x107
Fax: (208) 787-4306
Mon-Fri: 8 a.m.-5 p.m. MT
Travel agent information Travel Agent Sales
travelagents@citypass.com
27 Arrow Root Lane
Victor, ID 83455
Phone: (208) 787-4300
Toll free (U.S. & Canada):
(888) 330-5008
Fax: (208) 787-4306
Mon-Fri: 8 a.m.-5 p.m. MT
New Affiliates
(Explore CityPASS sales benefits and opportunities)		 Karen Jacob
Affiliate Program
karen@citypass.com
27 Arrow Root Lane
Victor, ID 83455
Phone: (208) 787-4300 x101
Toll free (U.S. & Canada):
(888) 330-5008 x101
Fax: (208) 787-4306
Mon-Thurs: 8 a.m.-5 p.m. MT
Advertising Terri Kirkwood
terri@openjh.com
125 North Cache, 2nd Floor
Post Office Box 7468
Jackson, WY 83002
Phone: (307) 733-3450
Fax: (307) 733-7698
Please submit all advertising communication
via e-mail.
Donation requests The tickets in the booklet are owned by the attractions we serve and CityPASS is not authorized to donate CityPASSes for charitable causes. Most of the attractions have a donation policy and we recommend contacting them directly.
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