Contact Us

Have a question? Need more information? Visit: Frequently Asked Questions

For assistance with your online order, please send us an e-mail. Click the Red links for detailed information regarding each category listed below.


General Information &
Customer Service:

(Live help is available during business hours)

(Translation Support Available)

CityPASS, Inc.
27 Arrow Root Lane
Victor, ID 83455

info@citypass.com

Phone: (208) 787-4300
Toll free (U.S. & Canada): 1 (888) 330-5008
Fax: (208) 787-4306

7 Days a Week:
Mon-Fri, 8 a.m.-6 p.m. MT
Sat-Sun, 8 a.m.-4 p.m. MT

Reach us anytime on Twitter and Facebook:
Twitter: @CityPASS
Facebook: www.facebook.com/CityPASS


Group Sales:

Group Sales Info (click for details) groups@citypass.com

Group discounts are not offered to groups of any size. Orders of 200 booklets or less can be made on citypass.com. If you need help placing a group order please let us assist you by e-mail.


Website Comments:

Webmaster Contact

Have you noticed something on citypass.com
that you'd like to bring to the attention of our
Webmaster? Your comments and concerns
regarding citypass.com are important to us.


Donation Requests:

The tickets in the booklet are owned by the attractions we serve and CityPASS is not authorized to donate CityPASSes for charitable causes. Most of the attractions have a donation policy and we recommend contacting them directly.


CityPASS Business Contacts


Brochure Requests:

info@citypass.com

27 Arrow Root Lane
Victor, ID 83455

Phone: (208) 787-4300
Toll free (U.S. & Canada): (888) 330-5008
Fax: (208) 787-4306
Mon-Fri, 8 a.m.-5 p.m. MT

Public Relations:
(Media relations, media requests)

Deborah Wakefield or
Tin Bui
Media Room
publicrelations@citypass.com

Phone: (503) 292-4418
Mon-Fri, 8 a.m.-5 p.m. PT

Tour Operator Sales:

Annie Allen
Tour Operator Sales
annie@citypass.com

27 Arrow Root Lane
Victor, ID 83455

Phone: (208) 787-4300 x106
Toll free (U.S. & Canada): (888) 330-5008
Fax: (208) 787-4306
Mon-Fri, 8 a.m.-5 p.m. MT

Travel Agent Information:

Travel Agent Sales
travelagents@citypass.com

27 Arrow Root Lane
Victor, ID 83455

Phone: (208) 787-4300
Toll free (U.S. & Canada): (888) 330-5008
Fax: (208) 787-4306
Mon-Fri, 8 a.m.-5 p.m. MT

New Affiliates:
(Explore CityPASS sales benefits and opportunities)

Karen Jacob
Affiliate Program
karen@citypass.com

27 Arrow Root Lane
Victor, ID 83455

Phone: (208) 787-4300 x101
Toll free (U.S. & Canada): (888) 330-5008
Fax: (208) 787-4306
Mon-Thurs, 8 a.m.-5 p.m. MT

Advertising:

Terri Kirkwood
Advertising
terri@openjh.com

125 North Cache, 2nd Floor
Jackson, WY 83001

Phone: (307) 733-3450
Fax: (307) 733-7698
Communication by e-mail preferred.


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