Home » Contact Us
Contact Us
Customer Service
Visit our Support Center to find answers to frequently asked questions.
Send us an email with your questions. We usually respond within a few hours during our regular business hours.
Call us 7 days a week, 8am-5pm MDT (Translations available)
Toll-free (U.S. & Canada) (888) 330-5008
Direct +1 (208) 787-4300
Fax +1 (208) 787-4306
Facebook www.facebook.com/CityPASS
Twitter @CityPASS
City Pass, Inc.
27 Arrow Root Lane
Victor, ID 83455
Returns: To request a return on your unused CityPASS booklet, card or voucher, click here.
Groups: For group information, click here.
Donation Requests: The tickets in the booklet are owned by the attractions we serve and City Pass is not authorized to donate CityPASS booklets for charitable causes. Most of the attractions have a donation policy and we recommend contacting them directly.
Media Relations
Deborah Wakefield or Tin Bui
publicrelations@citypass.com
Phone: (503) 292-4418
Mon-Fri, 8am-5pm PDT
Affiliate Program
Karen Jacob
karen@citypass.com
27 Arrow Root Lane
Victor, ID 83455
Phone: (208) 787-4300 x101
Toll free (U.S. & Canada): (888) 330-5008 x101
Fax: (208) 787-4306
Mon-Thurs, 8am-5pm MDT
Tour Operators
Annie Allen
annie@citypass.com
27 Arrow Root Lane
Victor, ID 83455
Phone: (208) 787-4300 x106
Toll free (U.S. & Canada): (888) 330-5008 x106
Fax: (208) 787-4306
Mon-Fri, 8am-5pm PDT
Advertising
Tess Kirkwood
tess@openjh.com
125 North Cache, 2nd Floor
Jackson, WY 83002
Phone: (307) 733-3450
Communication by e-mail preferred.